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Terms and Conditions of Use of the RSA Motor Insurance Database website

This RSA Motor Insurance Database website ('this site') is offered to you by RSA. Access to and use of this site is subject to the following terms and conditions which you are deemed to have accepted by accessing this site. If you do not wish to accept the terms and conditions you should not access or use the site.


In these term and conditions:-

'RSA' means Royal & Sun Alliance Insurance plc (registered in England and Wales No. 93792) of St. Mark's Court, Chart Way, Horsham, West Sussex RH12 1XL.

'you' and 'your' includes, where applicable, any person whom you permit to use your user identification.

Use of the Site

This site is directed at policyholders who hold motor insurance cover with RSA and are located in England, Scotland, Wales and Northern Ireland and is designed to assist you in maintaining up-to-date insurance records and complying with the requirements of the Motor Insurance Database Phase II ('MID Phase II'). You must use this site for this purpose only and must not use this site for any other business purposes whatsoever.

Passwords and Security

Access to and use of this site is only available to you and users authorised by you using allocated passwords and user identifications. RSA will not supply your password and user identification to anyone other than you.

RSA will issue you with a user identification and password. You are responsible for ensuring that user identifications and passwords are kept secure and are not disclosed or used otherwise than in accordance with these terms and conditions and the reasonable directions or recommendations of RSA. You will notify RSA [mid.support@uk.rsagroup.com] at the earliest possible opportunity if you become aware of or suspect any unauthorised access to or use of any user identification or password. You will be responsible for all activity that occurs under any user identification or password issued to you including all or any misuse or unauthorised use of the user identification or password issued to you.

The Internet is not a totally secure medium and so if for any reason you obtain access to information not relating to you when using this site please treat the content in confidence and as privileged and notify RSA immediately.

Access Restriction

RSA reserves the right to deny in its sole discretion any user access to this site or any portion of the site at any time and without notice.

Warranty and Indemnity

You agree not to use this site for any purpose that is prohibited by these terms and conditions. You warrant that your use of this site shall be for lawful purposes only and you shall indemnify RSA against all claims, losses, liabilities, costs damages and expenses suffered or incurred by RSA arising from your use of this site, any unauthorised use of a user identification or password RSA provides you with or any breach by you of these terms and conditions.


Whilst RSA attempts to ensure that the information available on its website is accurate, current and complies with the relevant legislation and regulations as at the date of issue, no warranty is given and no representation is made regarding the accuracy or completeness of the content of the site. RSA endeavours to correct errors and omissions as quickly as practicable. RSA does not accept liability for any such errors and omissions.

In particular but without prejudice to the generality of the above:-

  • Some of the policy information displayed on the MID Phase II section of this site is transferred directly from the RSA source database and may contain errors. Vehicle information provided by RSA is based upon information received from you and at renewal so may be out of date. You are responsible for correcting and updating such information.

  • You are responsible for ensuring that any new policy information you input is correct, up-to-date and is in accordance with all of the requirements of the MID Phase II, including complying with all time limits that may be specified.

RSA does not warrant that this site will operate without errors or that it and its servers are free of computer viruses. RSA will not be liable for any data lost or any equipment or software replaced by you as a result of you using this site. Further no warranty is given that this site shall be available on an uninterrupted basis and no liability can be accepted in respect of losses or damages arising out of such unavailability or inability to use this site or any of its functions.

RSA will not be responsible for any misuse or unauthorised use by you or any other users of the RSA Motor Insurance Database website system or of the user identifications and passwords, nor for any disclosure of confidential information where you have failed to comply with the security requirement provisions set out in these terms and conditions.

RSA makes no representations about the suitability, reliability, timeliness and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. You are responsible for evaluating and using the information provided in this site.

All content, information and services on the website are provided on an 'as is' basis without any warranties of any kind by RSA. RSA (except as set forth in these terms and conditions) disclaims all express or implied warranties to the fullest extent permitted by law and RSA shall not be liable in contract tort or otherwise for any damages whatsoever including incidental and/or consequential damages, loss of profits and loss of business resulting from the use or inability to use this website.

Other than the contents of this page nothing on this website is intended to or does give rise to any form of legally binding contract.

None of the above exclusions or limitations shall exclude or restrict the liability of RSA for death or personal injury caused by its negligence.

Interacting with this website

You may not in any circumstances do any of the following on or in relation to this site:

  • exploit by way of distribution, reproduction and/or transmission any information or any other such material contained in this site for commercial purposes resulting in commercial gain without the prior written consent of RSA.

  • publish or distribute material that is defamatory, unlawful, objectionable, obscene, harmful, threatening or in breach of confidence or privacy;

  • post or transmit any information or software that may contain a virus, worm, trojan horse or any other such similar harmful content;

  • alter, tamper or interfere with the functioning of this site or use by others of this site.

[RSA reserves the right (but does not take on the obligation) to monitor use of this website or any part of it and to remove for any reason without notice any content. However, you acknowledge that RSA does not endorse any content on this site that is not produced by it and that such content shall not be considered reviewed or screened by it.]

Use of Your Information

You agree to the use of any personal data that RSA may hold on you or any person you authorise to use this site in accordance with the terms of the Privacy Policy. A copy of the Privacy Policy is accessible at any time by clicking on the Privacy Policy [at the top of each page].

Legal and Securities Advice

By permitting the use of this site RSA does not hold itself out as providing any legal, financial or other advice nor does it make any recommendation or endorsement as to any investment, advisor or other service or product or to any material submitted by third parties or linked to this site. In addition, it does not offer any advice regarding the nature, potential value or suitability of any particular investment, security or investment strategy.

Alteration to this Site

RSA reserves the right at any time without notice to revise the content of this site (including the services offered by RSA) and these terms and conditions. Any changes to these terms and conditions will be posted on this site and by continuing to use this site following any such change you will signify that you agree to be bound by the revised terms and conditions.


All rights in the design, text, graphics and other material on this site and the selection or arrangement thereof are the copyright of other third parties or RSA. Permission is granted to electronically copy and print in hard copy portions of this site for the business purposes set out in these terms and conditions only. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited.


RSA and its group companies are the owners of the RSA name and the various RSA trade marks, logos, and get-ups used in this site. All other trade marks, product names and company names or logos used in this site are the property of RSA or their respective owners. No permission is given by RSA in respect of the use of any such trade marks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder's rights.

Links to Other Sites

Certain links, including hypertext links, in this site will lead you to websites or pages that are not under the control of RSA. Links are provided for convenience and inclusion of any link does not imply endorsements in any way of the site to which it links or its content. RSA is not responsible for their content. If you decide to access linked third party websites, you do so at your own risk. RSA has no control or responsibility in respect of the content of materials viewable from these sites or actions of the individuals connected with these sites.

Links to other RSA Sites

Other links in this website will lead you to websites or pages that are under control of various RSA group companies. You should be aware that these websites are maintained and operated locally and the contents and use of such websites may be governed by the regional group companies conditions of use and/or privacy policy. If you wish to know more about the terms of use or privacy policies of these websites please contact the relevant group company. [No person or website may make a link to this site or any part of it without the express written consent of RSA.]


Unless otherwise provided by law and subject to the Privacy Policy on this site all submissions or transmissions containing feedback, remarks, suggestions, ideas, graphics, data, know-how or questions communicated to RSA through this site or through electronic mail will become the property of RSA. RSA will not be liable for the use of any such material submitted or transmitted to it including but not limited to its use through reproduction, distribution, advertising and publication. You acknowledge that you are responsible for whatever material you submit and you will have full responsibility for the information including its legality, reliability, appropriateness, originality and copyright.

Force Majeure

RSA shall not be liable to you for any breach of the terms and conditions of use or any failure to provide or delay in providing its services through this site resulting from any event or circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, fire, explosion, accident, insurrection and war.

Applicable Law and Enforceability

These terms and conditions of use shall be governed by and construed in accordance with English Law and any disputes arising in relation thereto will be subject to the exclusive jurisdiction of the English Courts. If any provision of these terms and conditions of use shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

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